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Service & Repairs

Caring for your hot tub

The right hot tub maintenance keeps water clean and safe.

Over time, oils, chemicals, minerals, and contaminants build up. These cause a decrease in water quality and can clog important components. But regular draining, scrubbing, and changing filters help prolong the life of your hot tub.

Like with a car, a regular professional service catches wear before it causes a breakdown. Inspecting parts that take a lot of use like pumps, jets, and valves and replacing them when needed before they fail is a necessity for the health of your hot tub.

Checking, diagnosing, and quickly fixing problems prevents the inconvenience of having a non-working hot tub sitting in your garden. We know even temporary downtime causes hassle and disappointment for our customers, so we make sure we’re on hand to help keep yours running all day, every day, for a long time!

Protect your investment by:

Preventing small issues from becoming big problems
Providing reassurance and cover between services

All service plans:

  • Are performed by factory-trained engineers
  • Cover all hot tub brands
  • Provide peace of mind
  • Reduce operating costs

Choose Your Service Plan

Technical Inspection (£96.00)

We check all your electrical components are working as they should be.  Check for obvious leaks around the heater and pump joints.  Check for any signs of wear and tear and advise of anything that may need attention either now or in the future.

Full Service (£295.00)

Includes technical service above along with full clean of your hot tub inside and out including any headrests, cover and the cabinet.  Your spa will look like new when we have finished.

Gold Plan (£552.00/year or £46.00/month*)

Includes a full service once per year and spa wash once per year, usually 6mths apart.  One set of filters is included and 10% discount is provided off any chemicals you may purchase from us.

Platinum Plan (£948.00/year or £79.00/month*)

Includes a full service once per year and spa wash three times per year, usually 3 months apart.  One set of filters is included and 12% discount is provided off any chemicals you may purchase from us.

Elite Plan (£1,440.00/year or £120.00/month*)

Includes a full service once per year and spa wash three times per year, usually 3 months apart.  The remaining eight visits are filter rinse/clean, water top up, clean water line, check and adjust chemical balance.  One set of filters is included and 15% discount is provided off any chemicals you may purchase from us.

*Our Gold, Platinum and Elite Annual Plans can be paid in full or monthly. The contract begins in the month of the first service.

Example 1:  If you were to go with our Gold Plan, and the first service is in April, the second service would be in October and the third service would be in April.

Example 2: If you were to go with our Platinum Plan, and the first service is in April, the following services would be in July, October & January.

 

Each of our (mutually convenient) booked visits takes around four hours, but our technicians are well-trained in the art of keeping disruption to a minimum and not making a nuisance of themselves.

They do a stellar job and leave you with a sparkling clean hot tub ready for immediate enjoyment, plus, of course, complete peace of mind that your investment is being looked after.

One-off service also available

Regular service plan not for you?

No problem. You can schedule individual hot tub repair or maintenance visits as needed. Simply chat to us to organise this.

Call or email our friendly team to discuss which affordable service plan fits your needs. We’re happy to answer all questions and get you signed up!

Contact us