Buying a hot tub or swim spa is a big investment, and we love to make sure our customers are happy. We have a few questions here we regularly get asked and if there’s anything else you want to know, contact us. We’d love to hear from you!
Frequently Asked Questions
- What should I think about before buying a hot tub?
- How much do hot tubs cost?
- What is covered by the hot tub warranty?
- Where should I put my hot tub - inside or outside?
- Do I need plumbing installed?
- How does the hot tub stay clean?
- How often should it be drained and scrubbed?
- Do you provide maintenance and repair services to my hot tub?
- How is the temperature controlled?
- What's best for massage - more jets or adjustable ones?
- What do pump horsepower ratings mean?
- Is foam insulation worth the cost?
- What are the benefits of hot tub hydrotherapy?
- How can I get the best hydrotherapy experience?
- Do extra filters improve water quality?
- Are hot tubs safe?
- What if I'm moving to a new home? Can I take my hot tub?
- How can I create my dream outdoor living space?
Try out hot tubs in person at a store before buying. Sit in one filled with water for 15 minutes. This will help you pick the right size and features. We have ‘wet tests’ you can book right here in our showroom.
Prices range widely. More features and better quality generally mean a higher price but let us know your requirements and we can help you pick the perfect one for you and your family! We also provide helpful finance options.
The warranty covers repairs if something stops working properly. You should always read it carefully before buying and avoid ones with lots of exclusions. At Alfresco Life we aim to always protect you, the customer, so talk to us if you’re not sure about what is/isn’t covered.
Most people put them outside, even in colder climates. Make sure it will fit through doors if going inside. The floor it’s sitting on must hold a heavy weight as a typical 5-person spa weighs around 2000kg when full.
No, you simply fill hot tubs with a garden hose.
You do need to have a good cleaning and maintenance routine to keep your hot tub clean, safe, and healthy. But we can help make this a simple task using our cleaning products and chemicals.
Plan to fully drain your hot tub and clean it about 3-4 times a year. This will only take about an hour. If you don’t fancy it, it’s an easy job for a professional.
Yes! Our team offers ongoing hot tub maintenance to keep your spa running flawlessly. Let us handle chemical checks, filter changes, water testing, tune-ups, part replacements, and any other fix-ups your outdoor oasis needs. Preventative maintenance saves money in the long run. Sign up to one of our service and repair packages for complete ease and peace of mind.
Quality hot tubs hold the water at a set temperature through sophisticated controls, usually within one degree of the temperature you select. This keeps the water comfortable and safe, especially when children may be using the hot tub. Top-of-the-range hot tubs also have safety locks and digital readouts for extra peace of mind.
Adjustable jets in the right places work best. The location matters more than the number.
Horsepower measures the pump’s start-up and ongoing power. Higher horsepower doesn’t necessarily mean more massage force.
Yes, insulation reduces heating bills over time. Pay a little more upfront to save money later. Research has shown that full foam insulation provides substantial savings over time. Some manufacturers leave out full foam insulation in an attempt to provide a cheaper product, so talk to us about the quality models we offer.
Hydrotherapy is a fantastic method of easing stress and tension. Heat, massage, and floating relieve stress and help injuries. Warm water increases the blood flow, helping sore muscles relax and heal. Massaging jets target tense areas. Floating takes pressure off joints as buoyancy reduces your body’s weight by 90%. We could go on about the benefits of hydrotherapy but we won’t (today)! Check out this article by WhatSpa to read more about the benefits of hydrotherapy.
Many of the jets in a hot tub are adjustable, to affect the direction, flow, volume, and movement of water, or add more air to change the dynamics of the massage. You can divert water between seats for a more intense, or different massage. We can help you with choosing exactly what you need.
The newest systems filter water very finely without extra filters needed. Just replace the standard filter regularly. We have all the best quality filters available so talk to us about which one your hot tub needs.
Yes, hot tubs are as safe as any clear body of water. Stick to some safety rules to make sure everyone using it knows their responsibilities, such as paying attention to the manufacturer’s age and health warnings. Using locking hot tub covers and control panels helps prevent unauthorised use. And keep any electrical appliances away from the area. Your hot tub is there to be enjoyed and enhance your lifestyle!
Yes, Alfresco Life offers an easy and convenient hot tub and spa relocation service! When it’s time to move, simply contact us to schedule your hot tub move. Our team will safely disconnect your hot tub, load it up, and deliver it to your new home. We’ll handle all the difficult steps so you can relax. Our trained technicians will reinstall your spa, test it, reconnect it, and get it running again at your new home. There’s no need to leave your beloved hot tub behind!
Let us help you design your ideal garden oasis! We work with you to create a customised plan to complement your new hot tub. We’ll help select comfortable, high-quality garden furniture or shade structures like gazebos or pergolas based on your taste. With Alfresco Life handling everything from initial consultations to final installations, you’ll have an outdoor entertaining area that wows your guests. With our products and landscaping expertise, your home will be the local hot spot for relaxing and hosting get-togethers!
